Client Services Agreement & Liability Waiver
Effective September 2026
This Client Services Agreement & Liability Waiver applies to Private Training & Behavior Support, Adventure Day Camp, and Boarding services provided by In Sync Canine LLC.
Please read the agreement carefully before signing. The agreement contains important information about service policies, assumption of risk, liability, emergency veterinary care, and financial responsibilities.
PLEASE READ CAREFULLY
This agreement includes assumption of risk, release of liability, indemnification, emergency veterinary authorization, and financial responsibility provisions that may affect your legal rights.
Services Covered by This Agreement
This is a master Client Services Agreement & Liability Waiver governing services provided by In Sync Canine LLC.
The General Terms, Emergency and Veterinary Authorization, Photo and Video Authorization, Assumption of Risk, Release and Indemnification, and Final Terms apply generally to your relationship with In Sync Canine.
Each service-specific section applies whenever your dog participates in that service:
• Private Training & Behavior Support
• Adventure Day Camp
• Boarding
You do not need to sign a new copy of this Agreement each time you begin an additional covered service unless In Sync Canine requires a new or updated agreement.
SECTION 1
GENERAL TERMS FOR ALL SERVICES
1. Ownership and Authority
Client represents that they are the legal owner of the dog(s), or have legal authority from the owner to make decisions regarding the dog(s), authorize services, and enter into this Agreement.
Client agrees to provide complete, accurate, and timely information regarding the dog’s health, medications, behavioral history, bite history, handling needs, training history, known triggers, escape behavior, destructive behavior, elimination concerns, interactions with people and animals, and any other information reasonably relevant to the safe provision of services.
Client agrees to promptly notify In Sync Canine of material changes in the dog’s health, medication, behavior, or care needs.
2. Disclosure of Health and Behavioral Information
In Sync Canine relies upon information provided by Client when making decisions regarding training, handling, transportation, group placement, boarding, management, and safety.
Client understands that incomplete, inaccurate, or withheld information may place the dog, other animals, In Sync Canine, members of the public, or property at risk.
Material failure to disclose known medical conditions, bite history, aggression, escape behavior, destructive behavior, handling sensitivities, contagious illness, or another reasonably significant health or behavioral concern may result in modification, suspension, or termination of services.
3. No Guarantee of Behavior or Training Outcome
Dogs are living animals whose behavior can be influenced by health, environment, genetics, learning history, development, stress, relationships, management, and circumstances outside the control of In Sync Canine.
In Sync Canine will make reasonable efforts to provide ethical, evidence-based services appropriate to the individual dog but does not guarantee any specific training result, behavioral outcome, social relationship, or timeline.
Past behavior does not guarantee future behavior.
A dog who has not previously bitten, injured, escaped, fought with, damaged property, or behaved aggressively toward a person or animal may nevertheless do so in the future.
Training cannot guarantee that a dog will never bite, become fearful, react aggressively, escape, develop new behavioral concerns, or experience regression.
4. Inherent Risks Associated With Dogs
Client understands that working with, training, handling, transporting, boarding, exercising, and caring for dogs involves inherent and sometimes unpredictable risks.
Depending upon the service, risks may include:
• Bites, scratches, punctures, bruising, and abrasions
• Torn nails, paw injuries, and pad injuries
• Sprains, strains, muscle injuries, ligament injuries, and tendon injuries
• Joint injuries, fractures, and other orthopedic injuries
• Collisions, falls, slips, and injuries associated with running or play
• Conflict or injury involving another dog or animal
• Ingestion of foreign material or unsafe substances
• Allergic reactions, insect bites, and environmental exposure
• Heat-related or cold-related illness
• Exposure to parasites or communicable disease
• Escape or accidental injury
• Exacerbation of a pre-existing medical or behavioral condition
• Vehicle or transportation-related incidents
• Serious injury, medical emergency, or death
Client knowingly accepts the ordinary and inherent risks associated with the applicable service.
5. Client Responsibility for Dog’s Conduct
Client accepts financial responsibility for injury or property damage caused by Client’s dog while receiving services from or otherwise in the care, custody, or control of In Sync Canine, except to the extent responsibility cannot lawfully be assigned to Client.
This may include injury or damage caused to another person, another animal, In Sync Canine, a third party, or property.
6. Property Damage Caused by Client’s Dog
Client is financially responsible for property damage caused by Client’s dog while receiving services from or otherwise in the care, custody, or control of In Sync Canine, except to the extent responsibility cannot lawfully be assigned to Client.
This includes property owned, leased, rented, borrowed, occupied, or used by In Sync Canine, including but not limited to:
• In Sync Canine’s vehicle, including seats, upholstery, flooring, windows, doors, trim, interior panels, exterior surfaces, crates, barriers, restraints, and other vehicle equipment
• In Sync Canine’s residence, including doors, walls, flooring, trim, windows, screens, gates, fencing, furniture, bedding, rugs, fixtures, and household belongings
• Training, enrichment, boarding, and dog-care equipment
• Crates, gates, barriers, leashes, harnesses, beds, bowls, toys, and supplies
• Property rented, leased, or otherwise used for Adventure Day Camp, training, or another service
• Property belonging to another person or business
Damage may include, but is not limited to, chewing, scratching, digging, marking, urinating or defecating, breaking barriers, damaging vehicle interiors, damaging doors or walls, destruction associated with escape attempts, or destruction of furnishings, equipment, landscaping, or other property.
Client agrees to reimburse In Sync Canine for the reasonable cost of cleaning, repair, restoration, or replacement resulting from property damage caused by Client’s dog.
When Client’s dog causes damage to third-party property, Client accepts financial responsibility for reasonable costs or claims resulting from that damage to the fullest extent permitted by law.
7. Client Personal Property
Client understands that personal belongings sent with a dog may become dirty, damaged, misplaced, or destroyed during normal care.
Unless otherwise required by law, In Sync Canine is not responsible for ordinary loss or damage to nonessential personal property supplied by Client, including bedding, blankets, toys, clothing, collars, harnesses, leashes, bowls, or similar belongings.
Client should not send irreplaceable or unusually valuable items with their dog.
8. Safety and Management Requirements
In Sync Canine may require reasonable safety or management measures when necessary for the safety or welfare of the dog, Client, In Sync Canine, another animal, or another person.
This may include use of a properly fitted:
• Muzzle
• Harness
• Leash or long line
• Crate
• Gate or barrier
• Vehicle restraint
• Other appropriate safety or management equipment
Client agrees to follow reasonable safety requirements established by In Sync Canine.
Refusal or repeated failure to follow required safety measures may result in modification, suspension, or termination of services.
9. Right to Modify, Refuse, or Discontinue Services
In Sync Canine may modify, refuse, suspend, or discontinue a service when, in its professional judgment, continuing would not be reasonably safe, appropriate, or within the scope of services In Sync Canine can provide.
Reasons may include changes in health or behavior, safety concerns, inability to safely manage the dog, material nondisclosure, failure to follow required safety measures, or Client conduct that materially interferes with the safe or professional provision of services.
Previous acceptance or participation does not guarantee continued eligibility for any service.
SECTION 2
PRIVATE TRAINING & BEHAVIOR SUPPORT
10. Training Approach
In Sync Canine provides ethical, science-based, positive reinforcement training and behavior support.
Training is individualized to the dog and household.
Depending on the dog and training goals, sessions may take place in the Client’s home, neighborhood, local community, or another carefully selected environment.
Recommendations may include training, management, environmental changes, enrichment, changes to routines, veterinary consultation, or referral to another qualified professional.
11. Training Methods and Aversive Techniques
Client understands that In Sync Canine’s services and recommendations are based on positive reinforcement and humane, evidence-based practices.
Client agrees not to use or introduce methods intended to cause fear, pain, intimidation, or physical discomfort as part of an In Sync Canine training or behavior plan.
This includes, but is not limited to:
• Electronic or shock collars
• Prong collars
• Choke chains
• Physical corrections
• Intimidation
• Deliberate flooding
• Hitting, kicking, pinning, or other physical punishment
• Other coercive or aversive methods inconsistent with the training or behavior plan
If Client is considering a change in training methods or equipment, Client agrees to discuss the change with In Sync Canine.
Use of methods that materially conflict with the agreed training or behavior plan may result in modification or termination of services when continuing would compromise safety, welfare, or the integrity of the behavior plan.
12. Client Participation
Client understands that training and behavior modification are collaborative processes and that progress may depend in part on Client’s participation, consistency, management, and implementation of recommendations between sessions.
Client agrees to make reasonable efforts to follow the training and management plan discussed with In Sync Canine and to communicate when a recommendation is unclear, difficult to implement, or appears to be affecting the dog negatively.
In Sync Canine may modify recommendations based on the dog’s response, changes in circumstances, new information, or Client feedback.
13. Veterinary and Professional Referral
Behavior may be influenced by pain, illness, medication, neurological conditions, sensory changes, or other medical factors.
In Sync Canine may recommend veterinary evaluation, diagnostic testing, consultation with a veterinary behaviorist, or referral to another qualified professional when appropriate.
In Sync Canine does not diagnose medical conditions, prescribe medication, or provide veterinary care.
When a health or behavioral concern may materially affect safety or the dog’s welfare, In Sync Canine may pause or modify services pending veterinary evaluation, clearance, or additional professional support.
14. Bites, Aggression, and Client Responsibility
Client understands that training and behavior modification cannot guarantee that a dog will not bite, attempt to bite, injure, threaten, or behave aggressively toward a person or another animal.
Client understands that a dog’s participation in training or behavior modification does not mean that the dog has been determined to be safe in all situations or that behavioral risk has been eliminated.
Client remains responsible for the supervision, management, restraint, and conduct of Client’s dog during and after the training relationship.
To the fullest extent permitted by Washington law, In Sync Canine is not responsible for bites, attempted bites, attacks, injuries, property damage, or other incidents caused by Client’s dog during a training or behavior session or at any time after training, including incidents involving Client, members of Client’s household, guests, children, members of the public, other animals, or third parties.
Client understands that recommendations made by In Sync Canine are intended to reduce risk and support behavior change but cannot eliminate the inherent unpredictability of animal behavior.
Client agrees to follow reasonable safety and management recommendations provided by In Sync Canine and understands that management may remain necessary even when the dog’s behavior has improved.
Client agrees not to interpret behavioral improvement, successful completion of training, or the absence of previous incidents as a representation or guarantee by In Sync Canine that the dog will not bite or cause injury in the future.
To the fullest extent permitted by law, Client assumes responsibility for claims, damages, injuries, or losses arising from the actions of Client’s
dog, except to the extent such responsibility cannot legally be assigned to Client under Washington law.
15. People Present During Training
Client is responsible for appropriately supervising children, family members, guests, and other individuals present during training sessions.
Client agrees to communicate relevant safety and management instructions to individuals who may interact with the dog.
In Sync Canine may limit or restrict an individual’s participation in a training session when reasonably necessary for safety, the dog’s welfare, or the effectiveness of the training or behavior plan.
16. Client Conduct
In Sync Canine may suspend or terminate services when Client or another person involved in the training relationship engages in threatening, abusive, harassing, discriminatory, or unsafe conduct that materially interferes with the safe or professional provision of services.
17. Recording of Training Sessions
Client may not audio record, video record, screen record, photograph, livestream, or otherwise capture or reproduce any Private Training & Behavior Support session without prior written permission from In Sync Canine.
This includes in-person sessions and virtual sessions conducted through Zoom, Google Meet, or another video conferencing platform.
Client may not permit another person, device, application, artificial intelligence tool, transcription service, meeting assistant, or automated recording service to record, transcribe, capture, or reproduce a session without prior written permission from In Sync Canine.
When permission to record is granted, the recording is for Client’s personal use only unless In Sync Canine provides written permission for another use. Client may not publish, post, distribute, share, sell, or use the recording for commercial, instructional, or promotional purposes without prior written permission from In Sync Canine.
In Sync Canine may require unauthorized recording or transcription to stop before continuing the session.
18. Private Training Cancellation Policy
Client agrees to provide at least 48 hours’ notice when canceling or rescheduling a Private Training & Behavior Support session.
Sessions canceled or rescheduled with less than 48 hours’ notice are subject to the full session fee. When the session is part of a prepaid package, the session will be deducted from the package.
True emergencies may be considered on a case-by-case basis at the discretion of In Sync Canine.
19. Training Fees
Fees for Private Training & Behavior Support are based on the rates quoted or published by In Sync Canine at the time services are booked.
Client agrees to pay applicable training fees in accordance with the payment terms communicated by In Sync Canine.
Section 3:
Adventure Day Camp
This section applies whenever Client’s dog participates in Adventure Day Camp.
20. Nature of Adventure Day Camp
Adventure Day Camp is an active, small-group service that may include running, play, exploration, enrichment, outdoor activity, transportation, and interaction with other dogs.
Client understands that Adventure Day Camp involves physical activity and social interaction and is not a controlled or risk-free environment.
21. Group Compatibility
Dogs participating in Adventure Day Camp must be able to safely and comfortably be around other dogs. Dogs are not required to enjoy or interact with every dog.
In Sync Canine may group dogs based on factors including play style, personality, comfort, behavior, physical ability, age, maturity, and existing social relationships.
Acceptance into Adventure Day Camp does not guarantee continued participation or placement with a particular group.
In Sync Canine may change group composition or modify, pause, or discontinue a dog’s participation when reasonably necessary for safety, welfare, or group compatibility.
22. Risks of Group Play and Physical Activity
Client understands that active play, running, exploration, and interaction between dogs involve inherent risks of injury even when dogs are appropriately selected, supervised, and managed.
Possible injuries include, but are not limited to:
• Scratches, bruising, punctures, and bites
• Torn nails
• Paw and pad injuries
• Sprains and strains
• Muscle, ligament, and tendon injuries
• Joint injuries
• Fractures
• Head or eye injuries
• Injuries resulting from collisions, falls, or rough play
• Other serious injuries associated with physical activity or interaction between dogs
Client understands that the occurrence of an injury does not, by itself, establish that a dog interaction was inappropriate or that supervision or management was unreasonable.
23. Day Camp Health Requirements
Dogs participating in Adventure Day Camp must meet current health requirements established by In Sync Canine, including:
• Current vaccinations required by In Sync Canine, including Bordetella
• Current flea prevention
• A negative fecal test completed within 30 days before the dog’s first Adventure Day Camp attendance
• A negative fecal test every six months thereafter
• Freedom from signs of contagious illness
• Any additional health requirement or veterinary clearance reasonably requested by In Sync Canine
Dogs may not attend Adventure Day Camp while experiencing vomiting, diarrhea or unusually loose stool, coughing, nasal discharge, fever, unusual lethargy, or other signs that may suggest contagious illness.
Client agrees to disclose recent contagious illness or known exposure to contagious disease or parasites.
Client understands that vaccination, parasite prevention, screening, sanitation, and other health precautions may reduce risk but cannot eliminate the possibility of exposure to communicable disease or parasites.
24. Medical Conditions and Participation
Client agrees to disclose medical conditions that may affect the dog’s ability to safely participate in Adventure Day Camp, including seizures, heart conditions, respiratory conditions, orthopedic conditions, neurological conditions, exercise intolerance, or conditions that may be worsened by excitement, exertion, heat, or stress.
Disclosure of a medical condition does not automatically disqualify a dog from participation.
In Sync Canine may request veterinary clearance or additional information before allowing or continuing participation.
Dogs experiencing frequent or poorly controlled seizures, or dogs with a disease or medical condition that may be significantly worsened by excitement or physical activity, may not be appropriate candidates for Adventure Day Camp.
25. Giardia and Group Health Policy
Adventure Day Camp is a shared group environment. Client understands that Giardia and other intestinal parasites may be transmitted between dogs or acquired from contaminated outdoor environments even when reasonable screening, sanitation, and prevention practices are followed.
Positive Giardia Result
Client agrees to promptly notify In Sync Canine if their dog tests positive for Giardia.
A dog who tests positive for Giardia may not attend Adventure Day Camp until In Sync Canine’s return-to-camp requirements have been met.
Return requirements may include:
• Veterinarian-directed treatment or management when prescribed
• Resolution of diarrhea, unusually loose stool, or other gastrointestinal symptoms
• Follow-up fecal testing using an appropriate veterinary testing method
• Veterinary clearance when requested by In Sync Canine
In Sync Canine does not prescribe or determine veterinary treatment. Diagnosis, medication, treatment protocols, and veterinary testing recommendations remain the responsibility of the dog’s veterinarian.
Exposure Within a Camp Group
If a dog participating in Adventure Day Camp tests positive for Giardia, In Sync Canine will notify the families of dogs within the affected camp group.
Because dogs within a camp group may share environmental exposure, In Sync Canine may require exposed dogs to complete fecal testing before returning to Adventure Day Camp, even when those dogs are not showing symptoms.
An exposed dog who receives a negative fecal result and is not experiencing gastrointestinal symptoms may return to Adventure Day Camp unless additional precautions are reasonably necessary based on the circumstances of the exposure.
An exposed dog who tests positive is subject to the positive Giardia return-to-camp requirements above.
Gastrointestinal Symptoms
Regardless of Giardia testing status, dogs experiencing diarrhea, unusually loose stool, vomiting, or other gastrointestinal symptoms that may indicate contagious illness may not attend Adventure Day Camp.
In Sync Canine may require symptom resolution, veterinary evaluation, fecal testing, or veterinary clearance before the dog returns.
A negative fecal result does not override active symptoms or guarantee that a dog is free from all infectious disease or intestinal parasites.
Multiple Positive Dogs or Ongoing Exposure
If multiple dogs within the same Adventure Day Camp group test positive for Giardia, or there is reason to believe dogs in the group may be experiencing continued exposure, In Sync Canine may temporarily pause that camp group.
Before camp resumes, In Sync Canine may require participating dogs to complete fecal testing or obtain veterinary clearance.
These decisions will be based on the circumstances and are intended to reduce continued exposure and protect the health of the group.
Environmental Risk
Client understands that Giardia can be acquired from the environment and that no screening, sanitation, fecal-testing, or management protocol can completely eliminate the possibility of exposure or infection in a group dog environment.
In Sync Canine will use reasonable practices intended to reduce exposure, including prompt removal of feces and appropriate management of shared environments, but cannot guarantee that a dog will not be exposed to or acquire Giardia or another communicable parasite while participating in Adventure Day Camp.
26. Spay and Neuter Considerations
Puppies may participate in Adventure Day Camp before being spayed or neutered when otherwise appropriate for the group.
In Sync Canine may allow an intact puppy to continue participating for a limited period as the dog matures.
Dogs entering Adventure Day Camp for the first time after reaching sexual maturity will generally be required to be spayed or neutered unless In Sync Canine determines that participation is appropriate based on the individual dog and group circumstances.
Participation decisions regarding intact dogs are made individually and may change as the dog matures or group dynamics change.
27. Transportation
Client authorizes In Sync Canine to transport Client’s dog in a vehicle as reasonably necessary for Adventure Day Camp, including transportation to and from the Day Camp property, transportation for emergency veterinary care, or transportation to another necessary location.
Client understands that vehicle transportation involves inherent risks, including traffic collisions, sudden stops, mechanical problems, escape, stress, and injury.
In Sync Canine will use reasonable transportation and restraint precautions appropriate to the dog and circumstances.
Damage caused by Client’s dog to a vehicle or transportation equipment is subject to the property damage provisions of this Agreement.
28. Day Camp Property
Adventure Day Camp may take place on property owned by a third party and rented, leased, borrowed, or otherwise used by In Sync Canine.
Client understands that the property may include fencing, gates, structures, natural terrain, landscaping, and equipment associated with outdoor dog activities.
Client is financially responsible for damage caused by Client’s dog to the Day Camp property, including fencing, gates, structures, landscaping, or equipment, subject to the property damage provisions of this Agreement.
29. Day Camp Attendance, Probationary Period, and Cancellations
Adventure Day Camp groups are intentionally kept small, and enrollment reserves a space within the group.
The first 30 days of a dog’s participation are considered a probationary period so In Sync Canine and Client can assess the dog’s fit, enjoyment, comfort, safety, and appropriateness for the group.
During the first 30 days, either Client or In Sync Canine may determine that Adventure Day Camp is not the right fit for the dog. If participation ends during this probationary period, unused prepaid service fees will be refunded, less the cost of services already provided.
After the first 30 days, prepaid Adventure Day Camp fees are nonrefundable.
This applies whether participation ends because of Client scheduling, illness, vacation, Client’s decision to discontinue participation, or because In Sync Canine determines that continued participation is no longer appropriate, safe, manageable, or in the dog’s or group’s best interest.
Circumstances that may result in reassessment, modification, suspension, or discontinuation include, but are not limited to:
• A dog fight or serious conflict with another dog
• A bite or attempted bite directed toward a person
• A bite or injury to another dog
• A significant change in social behavior or group compatibility
• Repeated behavior that creates an unreasonable safety concern
• A medical or physical condition that makes participation unsafe
• Inability to safely manage the dog in the Adventure Day Camp environment
• Material health or behavioral information that was not previously disclosed
The occurrence of one of these events does not automatically require permanent removal from Adventure Day Camp. In Sync Canine will evaluate the circumstances, severity, context, and ongoing safety considerations when determining whether continued participation is appropriate.
If In Sync Canine ends a dog’s participation after the 30-day probationary period because of safety, health, behavior, management, or group compatibility concerns, unused prepaid fees remain nonrefundable.
In Sync Canine may cancel or modify Adventure Day Camp because of weather, road conditions, heat, smoke, air quality, thunderstorms, environmental conditions, or another circumstance that In Sync Canine reasonably determines may affect safety. These cancellations are nonrefundable and do not guarantee a makeup session.
Scheduled Paid Closures
The following holidays are scheduled paid Adventure Day Camp closures:
• New Year’s Day
• Memorial Day
• Fourth of July
• Labor Day
• Veterans Day
• Thanksgiving Day
• Christmas Eve
• Christmas Day
In Sync Canine may also schedule up to five planned paid closure days per calendar year for vacation, continuing education, professional obligations, or personal time.
Advance notice of planned closures will be provided whenever reasonably possible.
Scheduled paid holidays and planned paid closure days are part of the regular Adventure Day Camp schedule and do not result in a reduction, refund, credit, or makeup session.
Unexpected In Sync Canine Cancellations
If In Sync Canine is unexpectedly unable to provide a scheduled Adventure Day Camp session, affected Clients will receive a credit for that session.
This provision is separate from scheduled paid holidays, planned paid closures, and cancellations or modifications related to weather, road conditions, heat, smoke, air quality, thunderstorms, environmental conditions, or safety concerns.
The credit will be applied toward a future Adventure Day Camp payment and does not guarantee a specific makeup day or additional session.
SECTION 4
BOARDING
This section applies whenever Client’s dog stays with In Sync Canine for Boarding.
30. Boarding Environment
Boarding is provided in a private residence and is intentionally limited to a small number of dogs.
Client understands that the residence is not staffed or continuously supervised 24 hours a day. Dogs may be left safely for reasonable periods of time as part of normal daily life.
Dogs accepted for boarding must be able to tolerate being left for a few hours without dangerous distress, destructive behavior, escape behavior, or other behavior that cannot be safely managed.
31. Boarding Eligibility
Dogs must be reliably house trained to participate in Boarding. This includes puppies, who must be reliably house trained before being accepted for boarding.
In Sync Canine may decline, modify, or discontinue Boarding when a dog:
• Is incontinent or not reliably house trained
• Displays destructive behavior when left alone
• Cannot tolerate reasonable periods of separation
• Cannot be safely managed within the boarding environment
• Has health, behavioral, or care needs that exceed what In Sync Canine can reasonably provide
Previous boarding stays do not guarantee continued eligibility.
32. Test Night
All new boarding dogs must complete a test night before their first regular boarding stay unless In Sync Canine expressly waives the requirement.
The purpose of the test night is to give In Sync Canine an opportunity to observe how the dog adjusts to the boarding environment and whether the arrangement appears appropriate for the dog at that time.
Completion of a test night reflects only the circumstances and behavior observed during that particular stay. It is not a guarantee or certification of the dog’s behavior, safety, or suitability for future boarding stays.
A dog’s behavior, health, comfort, and care needs may change over time or may differ from one stay to another.
In Sync Canine may reassess a dog’s boarding eligibility at any time and may modify, decline, or discontinue future boarding when the dog’s health, behavior, care needs, or other circumstances make continued boarding inappropriate or unable to be safely managed.
33. Boarding Health Requirements
Dogs participating in Boarding must meet current health requirements established by In Sync Canine, including:
• Current vaccinations required by In Sync Canine, including Bordetella
• Current flea prevention
• A negative fecal test completed within 30 days before the dog’s first boarding stay
• A negative fecal test annually thereafter
• Freedom from signs of contagious illness
• Any additional health requirement or veterinary clearance reasonably requested by In Sync Canine
Client agrees to promptly notify In Sync Canine of contagious illness or known exposure to contagious disease or parasites.
Before or during a boarding stay, Client also agrees to disclose material changes in the dog’s health, medications, injuries, eating or drinking, urination, bowel movements, or other information reasonably relevant to the dog’s care.
34. Interaction With Other Dogs
Boarding dogs are not required to interact with other dogs.
In Sync Canine may provide separate management for dogs who are not comfortable interacting with, or physically seeing, another dog when In Sync Canine determines that the dog can otherwise be safely and appropriately managed within the boarding environment.
Acceptance of a dog requiring separate management is determined individually and is not guaranteed.
35. Food, Medication, and Supplies
Client agrees to provide adequate food, medications, and other necessary supplies for the scheduled boarding stay and to provide complete and accurate feeding, medication, and care instructions.
Because of a serious household allergy, Client may not provide peanuts or peanut-containing products with their dog. This includes food, treats, chews, supplements, medication aids, enrichment items, or other products containing peanuts.
If necessary food, medication, or supplies run out during the boarding stay, In Sync Canine may purchase a reasonable replacement when necessary for the dog’s continued care. Client agrees to reimburse In Sync Canine for those expenses.
36. Care Instructions
In Sync Canine will make reasonable efforts to follow the dog’s usual feeding, medication, sleep, enrichment, and care routines based on the information provided by Client.
Client understands that a boarding environment may differ from the dog’s normal routine and that In Sync Canine cannot guarantee that every aspect of the dog’s routine or Client’s instructions can be reproduced exactly.
In Sync Canine may reasonably adjust routines, activities, management, or care when necessary for the dog’s comfort, health, safety, or successful management within the boarding environment.
37. Damage to Boarding Environment
Client understands that Boarding takes place in a private residence.
Client is financially responsible for damage caused by Client’s dog beyond ordinary wear and tear, including damage to doors, walls, flooring, trim, windows, screens, furniture, bedding, rugs, crates, gates, barriers, fencing, fixtures, equipment, or other belongings.
Damage may include chewing, scratching, digging, marking, urinating or defecating, escape-related damage, or other destructive behavior.
Client agrees to reimburse In Sync Canine for reasonable cleaning, repair, restoration, or replacement costs resulting from damage caused by Client’s dog.
If destructive behavior or another behavior becomes unsafe or cannot reasonably be managed, In Sync Canine may modify the dog’s management, contact Client or Client’s emergency contact, require early pickup, or discontinue future Boarding.
38. Boarding Drop Off and Pick Up
Boarding drop off and pick up are by arrangement with In Sync Canine.
Pick up is required by 7:00 PM.
Pick up between 7:00 PM and 8:30 PM requires advance approval and may be subject to an applicable late pick up fee.
Pick up after 8:30 PM is not available.
Client agrees to communicate promptly with In Sync Canine regarding delays or changes affecting the scheduled pick up time.
39. Boarding Cancellation and Early Return
Holiday boarding reservations require a 50% nonrefundable deposit to reserve the requested dates.
Clients with a history of repeated cancellations may also be required to pay a 50% nonrefundable deposit to reserve future boarding dates.
Deposits are applied toward the total cost of the boarding stay but are nonrefundable if the reservation is canceled for any reason.
If Client cancels a boarding reservation less than seven days before the scheduled start of the stay, the full cost of the originally reserved stay is due.
Once a boarding stay has begun, the originally reserved dates remain payable if Client shortens the trip, returns early, or chooses to pick up the dog before the scheduled end of the stay.
If In Sync Canine requires early pickup because of the dog’s behavior, a safety concern, undisclosed or materially inaccurate information, destructive behavior, inability to safely manage the dog, or another dog-related circumstance that makes continued boarding inappropriate, the full cost of the originally reserved stay remains due.
This does not apply when In Sync Canine is unable to complete the boarding stay for reasons unrelated to Client or Client’s dog.
For purposes of the holiday boarding deposit requirement, holidays include:
• New Year’s Eve
• New Year’s Day
• Memorial Day
• Fourth of July
• Labor Day
• Veterans Day
• Thanksgiving Day
• Christmas Eve
• Christmas Day
40. Failure to Pick Up Dog
Client agrees to pick up their dog at the agreed date and time or promptly communicate with In Sync Canine if an unexpected delay occurs.
If Client cannot be reached or fails to arrange timely pickup, In Sync Canine may contact Client’s emergency contact and take reasonable steps necessary for the dog’s continued care and safety.
Client remains financially responsible for additional boarding or care, food, supplies, veterinary expenses, transportation, property damage, or other reasonable expenses incurred because the dog was not picked up as scheduled.
SECTION 5
EMERGENCY & VETERINARY AUTHORIZATION
This section applies whenever In Sync Canine is responsible for Client’s dog and veterinary or emergency care may become necessary.
41. Emergency Contact and Veterinary Information
Client agrees to provide current emergency contact and veterinary information through the applicable In Sync Canine intake, registration, care, or service form.
Client is responsible for keeping this information accurate and notifying In Sync Canine of changes before services are provided.
Client authorizes In Sync Canine to contact the emergency contact identified by Client when Client cannot be reached or when circumstances reasonably require another person to assist with decisions, communication, transportation, pickup, or care of Client’s dog.
Client understands that designation of an emergency contact authorizes In Sync Canine to communicate information reasonably necessary for the dog’s immediate care and safety.
Information and authorizations provided through the applicable intake or care form will be used together with this Agreement when In Sync Canine is providing care for Client’s dog.
42. Emergency Veterinary Authorization
If In Sync Canine reasonably believes that Client’s dog requires veterinary attention while receiving services, In Sync Canine may attempt to contact Client and, when appropriate, Client’s emergency contact as circumstances allow.
Client authorizes In Sync Canine to seek veterinary care for Client’s dog when In Sync Canine reasonably determines that veterinary evaluation or treatment is necessary and Client cannot be reached promptly or delaying care may adversely affect the dog’s health or welfare.
When reasonably practical, In Sync Canine may attempt to use Client’s regular veterinarian. Client understands that an urgent care or emergency veterinary facility may be used when the regular veterinarian is unavailable, circumstances require more immediate care, or another facility is reasonably necessary.
Client authorizes In Sync Canine to transport or arrange transportation of Client’s dog for veterinary care when reasonably necessary.
43. Emergency Treatment
When Client or Client’s emergency contact cannot be reached promptly and delaying treatment may jeopardize the dog’s health or welfare, Client authorizes reasonable veterinary diagnostics and treatment necessary to evaluate or stabilize the dog.
Veterinary professionals remain responsible for determining the appropriate medical care provided to the dog.
44. Veterinary Expenses
Client is financially responsible for veterinary expenses incurred on behalf of Client’s dog, including examination, diagnostics, treatment, medication, hospitalization, and reasonable transportation expenses, except to the extent responsibility cannot lawfully be assigned to Client.
Client understands that veterinary facilities may require payment or financial authorization before providing nonemergency or continuing treatment.
Client agrees to provide an emergency contact or other reasonable payment arrangement that may assist with veterinary decisions or expenses if Client will be unavailable while the dog is in the care of In Sync Canine.
45. Veterinary Records and Care-Team Communication
Client authorizes In Sync Canine to communicate with Client’s veterinarian and other animal-care professionals when reasonably necessary for the dog’s health, behavior, training, safety, or care.
Client authorizes In Sync Canine to request and receive veterinary information reasonably relevant to providing services for Client’s dog, subject to the veterinarian’s policies and applicable law.
Client understands that a veterinary provider may require Client to complete a separate authorization before releasing records or discussing the dog’s care.
46. End-of-Life Emergency
If Client’s dog dies while receiving services from In Sync Canine, In Sync Canine will make reasonable efforts to contact Client and, when appropriate, Client’s emergency contact.
In Sync Canine may transport or arrange transportation of the dog to Client’s regular veterinarian, an emergency veterinary facility, or another appropriate veterinary facility to be held pending instructions from Client.
Nothing in this Agreement authorizes In Sync Canine to elect euthanasia on Client’s behalf unless separate lawful authorization has been provided.
SECTION 6
PHOTO & VIDEO AUTHORIZATION
This section applies to photographs and video captured by In Sync Canine while providing services.
47. Photography and Video
Client authorizes In Sync Canine to photograph and video Client’s dog during services and related activities.
Client authorizes In Sync Canine to use the dog’s image, video, likeness, and first name for legitimate business purposes, including educational and informational materials, In Sync Canine’s website, social media, advertising, promotional materials, and other business communications.
Client understands that photographs or videos may be edited, cropped, combined with text, or otherwise prepared for these purposes.
Client will not receive compensation for the use of photographs or videos authorized under this Agreement.
In Sync Canine will not intentionally publish Client’s private personal information in connection with the dog’s photograph or video.
SECTION 7
ASSUMPTION OF RISK, RELEASE & INDEMNIFICATION
48. Assumption of Risk
Client understands and voluntarily assumes the ordinary and inherent risks associated with owning a dog and participating in the services provided by In Sync Canine.
These risks include those described elsewhere in this Agreement and may include injury or illness to Client’s dog, another animal, Client, In Sync Canine, or another person; property damage; escape; exposure to communicable disease or parasites; transportation-related incidents; and serious injury or death.
Client understands that reasonable training, supervision, screening, management, sanitation, safety precautions, and professional care cannot eliminate all risks associated with animal behavior, physical activity, group environments, transportation, boarding, or other services involving dogs.
49. Release of Liability
To the fullest extent permitted by Washington law, Client releases and agrees to hold harmless In Sync Canine LLC and its owner, employees, contractors, agents, and authorized representatives from claims, demands, damages, losses, or liabilities arising from the ordinary and inherent risks associated with the services provided under this Agreement.
This release includes, to the fullest extent permitted by law, claims arising from normal or unpredictable dog behavior, appropriate interaction between dogs, physical activity, outdoor activities, transportation, exposure to communicable disease or parasites, boarding, training, and the other risks described in this Agreement.
Nothing in this Agreement is intended to waive any right or remedy that cannot legally be waived under Washington law.
50. Indemnification
To the fullest extent permitted by law, Client agrees to indemnify and hold harmless In Sync Canine LLC and its owner, employees, contractors, agents, and authorized representatives from third-party claims, losses, damages, liabilities, or reasonable expenses arising from:
• Injury or damage caused by Client’s dog to another person, animal, or property
• Client’s material breach of this Agreement
• Client’s material failure to disclose information reasonably necessary for the safe provision of services
This indemnification does not apply to the extent liability cannot lawfully be assigned to Client under Washington law.
SECTION 8
FEES, POLICIES & FINAL TERMS
51. Fees
Client agrees to pay the fees quoted or published by In Sync Canine for the applicable service at the time the service is booked.
Payment requirements, deposits, cancellation charges, late fees, property damage expenses, veterinary expenses, and other applicable charges described in this Agreement are the financial responsibility of Client.
52. Unpaid Amounts
Client remains responsible for amounts properly due under this Agreement, including service fees, applicable cancellation charges, veterinary expenses, necessary supplies, and reasonable cleaning, repair, restoration, or replacement costs resulting from damage caused by Client’s dog.
53. Agreement and Current Service Policies
This Agreement contains the primary terms governing the services provided by In Sync Canine.
In Sync Canine may also maintain service-specific policies, procedures, requirements, and operational information through its website, intake forms, registration forms, care forms, written communications, or other Client materials.
These materials may address operational matters including scheduling, drop off and pick up procedures, health and vaccination requirements, weather and environmental safety procedures, equipment requirements, facility procedures, and other details associated with providing services.
In Sync Canine may reasonably update these operational policies and procedures as its services, safety practices, facilities, veterinary guidance, or business operations change.
Client agrees to follow current reasonable health, safety, and operational requirements communicated by In Sync Canine while using its services.
If an operational policy conflicts with an express term of this signed Agreement, this Agreement controls unless Client and In Sync Canine subsequently agree to the change in writing.
A change to an operational policy does not modify the material financial obligations, assumption of risk, release of liability, indemnification, or other substantive legal terms of this Agreement unless the change is agreed to in writing.
54. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Washington.
55. Entire Agreement
This Agreement, together with applicable written authorizations and service information expressly incorporated into the Client’s service arrangement, constitutes the agreement between Client and In Sync Canine regarding the matters addressed herein.
No oral statement modifies this Agreement unless subsequently agreed to in writing.
56. Severability
If any provision of this Agreement is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
57. Continuing Effect
This Agreement remains in effect for future covered services provided by In Sync Canine unless it is replaced or amended by a later written agreement.
The applicable service-specific provisions automatically apply whenever Client uses that service.
In Sync Canine may require Client to review and sign a new or updated agreement when reasonably necessary.
CLIENT ACKNOWLEDGMENT
By signing this Agreement, Client acknowledges that they have read and understand the Client Services Agreement & Liability Waiver and voluntarily agree to its terms.
Client understands that the General Terms apply to the Client’s relationship with In Sync Canine and that the applicable service-specific terms automatically apply whenever Client uses Private Training & Behavior Support, Adventure Day Camp, or Boarding.
Client specifically acknowledges and understands:
• Working with and caring for dogs involves inherent and sometimes unpredictable risks
• Dogs may experience injury, illness, or other medical emergencies while participating in services
• Client is responsible for providing complete and accurate health and behavioral information
• Training and behavior modification cannot guarantee that a dog will not bite, injure, threaten, or behave aggressively toward a person or another animal
• Client remains responsible for the supervision, management, restraint, and conduct of Client’s dog
• Group play and physical activity involve risks of injury
• Group dog environments involve potential exposure to communicable disease and parasites, including Giardia
• Transportation of dogs involves inherent risks
• Client may be financially responsible for property damage caused by Client’s dog
• In Sync Canine may seek emergency veterinary care as authorized by this Agreement
• Client is responsible for applicable veterinary and other financial obligations described in this Agreement
• Adventure Day Camp is subject to the probationary period, cancellation, refund, paid holiday, and planned closure provisions described in this Agreement
• Boarding is subject to the cancellation, early-return, and nonrefundable deposit provisions described in this Agreement
• Private Training & Behavior Support sessions may not be recorded, photographed, livestreamed, transcribed, or otherwise captured without prior written permission from In Sync Canine
• Client assumes the risks described in this Agreement
• This Agreement contains a release of liability and indemnification provisions that may affect Client’s legal rights
Client acknowledges that they have had the opportunity to ask questions about this Agreement before signing it.
Client voluntarily agrees to the terms of this Agreement.